| CORPORATE STRATEGY |
July/August
2005 |
FINANCE ON THE LINE
As the Philippines plunges into another
political scandal, its CFOs are getting fed up.
By Abe De Ramos
Jose Sio has had a colorful career keeping
the books of one of the largest conglomerates in the Philippines.
As CFO of SM Investments (SMIC), the 65-year-old Sio saw how
a humble shoe store in gritty old Manila grew into a US$900m-a-year
retail, banking, and property group. With near-religious belief
in cash accumulation, Sio helped SMIC become the largest mall
operator in a country that has for decades been plagued by
dictatorship, military coups, popular uprisings, rampant corruption,
and a mismanaged economy. Yet as another political turmoil
unfolded in June – this time involving allegations of
electoral fraud against President Gloria Arroyo and gambling
kickbacks by her husband – Sio seemed the least bit
hardened. “Maybe we should study whether having full
democracy is the right formula for us,” he bristles,
“at this stage in our country’s development.”
Such strong personal opinion is hardly
heard in a country that prides itself in being the freest
in Asia. But it’s only a strong testimony to how fed
up the business community has become with the seemingly endless
series of events that rock their operating environments. Just
three months ago, Arroyo wore a victorious smile after Congress
granted her power to raise taxes to bridge a deficit that
threatened to nip a blooming economy. On June 27, a tired
and somber head of state publicly apologized for what she
called a “lapse in judgment” for speaking to a
senior election official before results were announced, but
denied committing fraud. As the scandal unravels, Delfin Gonzales,
CFO of US$1bn-a-year Globe Telecom, could only offer what
could pass as self-deprecating humor. “The Philippines
has a way of shooting itself in the foot just when things
are beginning to gather pace,” he says.
Collateral Damage
It’s easy to see where both finance
chiefs are coming from. The Philippine economy grew 6.2% last
year, the highest growth rate in 15 years. It came at the
heels of relative political stability since Arroyo took over
from former President Joseph Estrada – deposed in 2001
by a popular uprising – and won voters’ mandate
in last year’s election. Over this period, Arroyo improved
state efforts to raise revenues, most critical of which was
last April’s amendment to the value-added-tax (VAT)
law. Markets responded with a stock market rally, and the
peso strengthened to 55 to the US dollar from 56 at the start
of the year. Average daily stock trading volume has also bounced
to US$30m from US$5m in 2001. Last March, SMIC became the
largest initial public offering ever, raising the equivalent
of US$530m. And in the first quarter, average incomes by listed
companies grew 19% year-on-year.
The last two years has also witnessed
bold corporate moves that were unheard of after the 1997 financial
crisis. San Miguel, the country’s largest company, took
full control of Australia’s National Foods in June for
US$1.5bn, while US$640m a year Jollibee Foods, the largest
restaurant group, bought China’s Yonghe Group for US$11.5m
last year. At home, SMIC broke ground for a 60-hectare business
park in Manila, while US$357m a year Ayala Land, the largest
property developer, ventured north for the first time with
a US$58m resort. “Most of the companies had not really
gone into a massive expansion since the crisis, and they wanted
to see how Arroyo’s official mandate will pan out,”
says Alex Pomento, head of research at Macquarie Securities
in Manila. “Before this scandal came into the picture,
most of the companies were really gung-ho about expansion.”
How much the scandal will change this
is anyone’s guess. While Congress acts on a motion to
impeach Arroyo, business leaders think she is unlikely to
be unseated. “The support against the incumbent is not
as pronounced as it was before, so the disruption will not
be as significant,” says Jaime Ysmael, CFO of Ayala
Land. But the scandal introduces a new round of uncertainty
that will have repercussions in the near term. The Philippine
currency and stock market were the weakest performers in Asia
last June, and investors are likely to stay at the sidelines
as the political opposition produces evidence against Arroyo
– including a wiretapped conversation between her and
the election official – and her family members. This
means CFOs may have to divide their financial-management priorities
between expansion and the ability to raise capital while mitigating
foreign-currency risk.
The scandal is especially ill timed because
it occurred just as the Philippines is facing new taxes and
higher oil prices, which could dampen consumer demand. The
tax laws approved last April, to take effect on July 1, raises
the VAT rate to 12% from 10%, and removes exemptions on gas
and electricity, among others. With record-high oil prices,
the cost of transport and other goods are also likely to rise
since the Philippines imports all of its oil. Lawmakers also
raised corporate income taxes to 35% from 32%, with a promise
to bring it down to 30% in 2009. “We did not want to
see the corporate income tax rate go up, but the big picture
was, we needed a law to address the deficit,” says Guillermo
Luz, who heads the powerful lobby group Makati Business Club,
which openly backed Estrada’s ouster. “We said,
that’s fine, but we would still like to see that changed.”
Most disturbing is the impact that loss
of confidence with Arroyo would have on much-needed economic
and administrative reforms to attract investments and create
jobs, which CFOs would like to see more than anything else.
“It’s the collateral damage that’s the real
cost,” says Tom Crouch, Philippine country officer for
the Asian Development Bank. “Whether the charges are
proven or not, the political environment becomes less conducive
for the administration to pursue its difficult reform agenda,
which affects perceptions of its capacity to manage the economy,
which in turn is a key ingredient in an investment climate.”
Adds Agost Benard, credit analyst at rating firm Standard
& Poor’s in Hong Kong: “This implies further
distraction for the legislature and president from their reform
tasks, and the increased likelihood of an ineffectual presidency
for the remaining five years.”
Sentimental Journey
CFOs are watching the developments closely.
Ysmael of Ayala Land, which develops residential property,
leases commercial buildings, and operates malls, hotels, and
resorts, says property sales – which made up 53% of
revenues last year – are driven as much by sentiment
as affordability. This is more evident among high-income buyers
who buy for investment, and who account for 67% of sales.
“Affordability is probably not an immediate threat,
considering that interest rates are low,” he says, “so
things affecting sentiment, including the political environment,
are more worrying. If the situation worsens, it may affect
us to a certain extent. We’re still assessing how large
of an effect that would have to our business.”
Gonzales of Globe Telecom is equally cautious.
As the addressable market for mobile phones – about
50% of the 80m population – reaches saturation by year-end,
revenue growth will come from discretionary usage as opposed
to new subscribers. “We’re now in a situation
where disposable income plays a much greater role than it
did in the past, so we’re looking at the general economy
– how GDP develops, how inflation impacts consumer spending,
how farm incomes are determined by commodity prices,”
says Gonzales.
At US$245m a year ABS-CBN Broadcasting,
the largest media group in the Philippines, CFO Randy Estrellado
says major shocks often lead to lower advertising, as proven
in 2000 and 2001 following events that led to the ousting
of Estrada and the September 11 attacks. “Every time
there’s political uncertainty, there’s a tendency
to hold back on product launches, or just advertising in general,
because it’s usually the first (corporate expenditure)
to be cut,” he says. “To the extent that consumers
are less prone to spending, manufacturers tend to cut back
on inventory levels, so it doesn’t make sense for them
to advertise that much.” Should GDP contract, advertising
will almost certainly follow due to their strong correlation:
advertising grows 1.2 times faster than GDP, says Estrellado.
Liquid Buffer
For now, CFOs aren’t yet going back
to their drawing boards. “We’ll just try to manage
the consequences of these daily events, but we should not
lose track of our long-term goal, which is to expand,”
says Sio, “so that when things stabilize, we’re
already there.” This December, SMIC will open the first
phase of Asia’s biggest mall, aptly called Mall of Asia,
in addition to three smaller ones in and around the capital,
which will bring its gross floor area to 3.2m square meters.
It also plans to open four or five other malls across the
country next year. Jollibee, on the other hand, plans to open
100 new restaurants in the Philippines and 25 in China this
year, while it actively seeks to acquire a fast-food chain
in India, says CFO Ysmael Baysa.
Both companies’ ability to expand
is aided by conservative financial management that focuses
on accumulating cash and keeping a low debt level, a discipline
they have adopted in response to the country’s political
and economic volatility. SMIC’s gearing is only 8% while
Jollibee is in a net cash position. “Foreign funds say
we’re not maximizing our debt capacity, but I remind
them we’re in the Philippines,” says Sio. “No
crisis has prevented us from opening new malls because we’re
liquid and thus can withstand shocks.” Despite having
high costs of capital, the two have some of the highest returns
on equity among listed companies – 51% for SMIC and
20% for Jollibee. “We go against the cost-of-capital
argument because we’re able to utilize our cash to finance
our investments for long-term growth,” says Baysa.
To be sure, not all companies have this
luxury. Those that have been funding their growth with internal
cash flow will find themselves vulnerable should revenues
fluctuate due to the current political or economic circumstances.
Globe Telecom, for example, has 73% gearing, and 75% of its
debt is in US dollars. With only half of it hedged and no
steady dollar revenues to offset the rest, Globe’s foreign-currency
exposure could pose a challenge should the peso go into a
tailspin. ABS-CBN, on the other hand, is expecting to see
a decline in revenues and profits this year due to competition.
As corporate taxes rise to 35% this month, the company’s
effort to accumulate cash is undermined. “As far as
our own planning is concerned, there’s now 3% of profits
that won’t go to cash generation,” says Estrellado.
As such, with little room to maneuver
their funding strategies, CFOs are taking a long hard look
at their operations to cut costs. Since last year, Globe Telecom
stopped awarding turnkey contracts to network providers Nokia
and Ericsson and now builds its own, cutting costs by 25%,
says Gonzales. Ysmael of Ayala Land, whose biggest cost is
depreciation, has found that sourcing from China saves the
company 40% on the cost of furnishing and construction materials.
ABS-CBN has started to import and adapt reality-based shows
that are less dependent on highly paid actors, while looking
to reduce its headcount. Jollibee, which saw a profit decline
in the first quarter due to higher electricity, gas, and transport
costs, is rationalizing operations in its commissaries to
use less electricity.
Mercifully, CFOs can count on a buffer
should the political scandal turn for the worst. In recent
years, private personal consumption has been detached from
macroeconomic indicators such as GDP and inflation. The reason?
An estimated 8m Filipinos live or work abroad – one
for every ten people in the country – sending vast amounts
of money to relatives for living and discretionary expenses.
“Much of the growth in private consumption is supported
by overseas Filipino workers’ (OFW) remittances,”
says Crouch. Last year, remittances through banks reached
a record high of US$8.5bn – equivalent to 10% of GDP,
and greater than foreign direct investments, portfolio investments,
and tourism receipts combined. Unofficial estimates that include
those sent through non-banking channels reach as high as US$14bn.
These remittances provide corporations
with a strong base from which to grow their revenues despite
domestic economic and political shocks. Not surprisingly,
finance chiefs are quick to acknowledge their importance,
and many are now looking at remittance figures as a crucial
factor in planning. Although a weaker peso may hurt CFOs’
operating costs, it translates to better purchasing power
for OFW beneficiaries. “It has, in a way, replaced low
employment figures,” says Baysa. Sio of SMIC estimates
that up to 50% percent of sales from malls came from remittances
(see box).
The business community has taken OFW remittances
as a constant factor in the Philippine economy, says Luz of
the Makati Business Club, and the amount is only expected
to grow as the country continues to export 2,600 workers a
day. “It’s a double-edged sword, because it creates
a dependence on those remittances,” says Luz. “The
stronger the dependence, the stronger the policy to encourage
people to leave. The downside is you lose some pretty good
talent with no guarantee of getting them back.”
Economists also argue that the OFW factor
is a band-aid solution to the deeper problems Arroyo needs
to address in order to achieve sustainable growth: poverty
and unemployment. “It’s great that the Philippines
has a high level of consumption spending, but how sustainable
is it?” asks Crouch. “You need investments to
back that up, to ensure that you have future productive capacity.”
Ultimately, the long-term solution is to attract investments
that will create jobs, Crouch adds. “Most fundamental
for the administration is to establish the credibility that
it has a strong handle on managing the macro economy,”
he says. “That will be a major contributor to establishing
a perception that the investment environment is improving,
and eventually increase the confidence of consumers and investors
alike.”
Foremost among the tasks to gain that
credibility was to bridge the fiscal deficit, a major reason
why CFOs unconditionally backed the tax reforms Arroyo advocated,
even if it meant narrowing their margins. At nearly 4% of
GDP, the deficit is the domino that threatened to topple everything
else. Having borrowed heavily from foreign sources, the government
needs to find the revenues to pay its debts or risk collapsing
like Argentina. Under Arroyo, tax revenues as a percentage
of GDP fell to 12% from 17% during Estrada. “That’s
a huge loss that needs to be recovered, and in large part
represents systemic weaknesses and corruption,” says
Crouch.
Two books
As finance managers themselves, CFOs have
strong feelings about the root of the deficit, which is the
government’s inability to collect taxes efficiently.
Many like Gonzales of Globe Telecom have suggestions. “We’re
hoping that tax administrators will also focus on the segments
of the economy that tend to not be within their scope –
the underground economy is so big,” he says. “We’re
also hoping they don’t penalize the good taxpayers,
but instead raise revenues from the segments that haven’t
been reporting.”
That’s a euphemistic way of criticizing
corruption in the tax system, which Baysa of Jollibee says
also creates unfair competition. Having scouted for local
acquisition targets, Baysa has seen firsthand how some companies
maintain two books of accounts: one for the tax bureau with
understated profits and overstated expenses, another for management.
On one hand, he says, it reflects poor regulatory enforcement,
and on the other reveals how corruption allows revenues to
seep through the cracks. “If others don’t pay
taxes, it gives them an advantage in that they have more cash
to invest,” says Baysa. “Just by the fact that
financial information isn’t very good, it’s hampering
the development of many industries because investors don’t
know whether one is a good investment or not.”
Naturally, these are just a minuscule
part of the problem that Arroyo needs to address to create
an environment conducive for investments, and consequently,
sustainable growth. Other structural flaws that need to be
addressed urgently include poor physical infrastructure and
the intervention of politics in the affairs of regulatory
agencies. Prior to the wiretapping scandal, the business community
were convinced that Arroyo – herself a former economist
and celebrated trade minister – was in fact focused
on urging the two chambers of Congress to pass her long list
of pro-business reforms. Her most extreme proposal was to
change the form of government into a parliamentary system
with a one-chamber legislature, the easier to pass laws.
But as the proverbial shot in the foot,
the scandal guarantees that Arroyo won’t be able to
move forward easily. CFOs can only watch with exasperation.
As Sio of SMIC candidly opines: “My feeling is, we as
a people have to change. The form of government may have to
change; certainly, the present form that we have is not working
for us.” 
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Overseas Filipino
Power
For a country where 40% of the population
lives in abject poverty, has an unemployment rate of 11.3%,
and where net foreign direct investment was a pathetic US$469m
last year, the Philippines seems to have an awful lot of free
spenders. Private personal consumption has been on the rise,
growing 5.9% last year, and pundits bet it will continue to
grow a steady 5% in the next few years – in spite of
rising taxes and record-high oil prices. There’s no
rocket science, just a lot of overseas Filipino workers who
send earnings back home.
“Half of the households in the Philippines
augment their income from remittances. That’s why they’re
able to go to malls and dine in restaurants,” says Alex
Pomento of Macquarie Securities. “To adjust to structural
changes like higher taxes, they’ll just ask for more
money from their OFW relatives.” In the first quarter
of the year, when the inflation rate spiked to an average
of 8% from 4% in the same period last year, OFW remittances
rose 17%, surpassing the government’s estimate of 10%.
“You can attribute that growth to families here asking
for more support.”
Jose Sio, CFO of mall developer SM Prime,
says about half of the 1.5m people who shop at SM malls everyday
(it reaches 2m on weekends) are OFW relatives. “Maybe
40 to 50% of our sales come from overseas-worker remittances,”
he says. Their purchases go beyond department-store items.
Pomento says many of the luxury condominium sales in Manila
come from Filipino professionals such as doctors who have
migrated to the US. Jaime Ysmael, CFO of property developer
Ayala Land, confirms this: 16% of the company’s unit
sales last year came from Filipinos living abroad, which means
excluding purchases by locals financed by OFW remittances.
This has led companies to specifically
target this segment of the economy as a substitute for an
otherwise moribund local market. Ayala Land this year incorporated
a company dedicated to international sales, targeting Filipinos
living in the US and Europe. “We’ve been getting
quite a bit of sales in the first months without effort, from
older-generation Filipinos wanting to retire here, or have
a place to stay when they visit,” he says. In the future,
he sees Ayala Land’s mass-housing and middle-income
sales growing faster than high-end property sales, driven
by contract workers. “This is real demand – people
need houses,” says Ysmael. “As long as we keep
sending workers abroad, demand from the low end will remain
strong.”
To stimulate sales, Ayala Land tied up
with sister company Bank of the Philippine Islands (BPI) to
offer a financing scheme designed for OFW buyers. This is
on top of an in-house scheme that Ayala Land offers, which
has an interest rate higher by 2 percentage points than bank
mortgages, but has a buyer’s equity requirement that’s
just a third of what banks require. Ysmael estimates the financing
unit to grow its receivables from US$142m last year –
net of receivables sold worth US$32m – to US$360m by
2010. “It’s becoming a big component of our balance
sheet; that’s why we’re examining our posture
relative to that,” says Ysmael. Translation: the company
wants to spin off the unit, but in a way that won’t
cannibalize BPI.
At mobile-phone operator Globe Telecom,
the company devised a scheme wherein Filipinos overseas can
remit money to relatives using mobile phones – by topping
up the pre-paid value of the family members’ phones,
which can then be converted to cash or used for m-commerce.
“Our revenue from this comes from the 1-peso text messages
exchanged to complete the transaction,” says CFO Delfin
Gonzales. “We don’t partake of whatever value
the transaction is, unless they convert the value to cash.
The idea is to try to get subscribers to use this as an alternative
to cash, so we earn from the volume rather than the amounts
transacted.” To boost the volumes, Globe capped the
amount that can be remitted to 5,000 pesos (US$90) at a time,
and that can be stored to 10,000 pesos.
At media group ABS-CBN Broadcasting, falling
airtime revenues were offset last year by the growth of subscribers
to its international programming, offered direct-to-home or
on cable, to Filipinos overseas. Sales from ABS-CBN Global
made up 15% of the total, and CFO Randolph Estrellado expects
it to double in the near future. “It’s going to
be the driver to our future growth,” he says, noting
currently low penetration levels. In an interesting twist
of fate, the media group lost airtime revenues to a competitor
because it failed to see a growing audience of unemployed
men who watch TV at noontime – husbands of Filipino
nurses, helpers, and caregivers who work overseas –
and missed out on a market that attracts big cigarette and
alcohol advertisers.
ADR
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