| HUMAN RESOURCE/ MANAGEMENT |
April 2003 |
YOU'RE NOT CFO MATERIAL
Wondering whether you have what it
takes? Here are ten signs that you're never going to make
it to the big chair.
By Marie Leone
The numbers are firm, and
they're not encouraging. You may very well be a skillful,
seasoned finance manager, but many other people - both inside
and outside your company - can say the same. And in every
company, there's room for only one CFO.
The first, most important step you can
take toward landing a CFO job is to get your name on the short
list - or, more to the point, not to get your name crossed
off the list. We spoke with CEOs, executive recruiters, consultants
and others who consider the merits of prospective CFOs at
both public and private companies. Many candidates, they told
us, are weighed in the balance and found wanting; heed their
advice - and our ten warning signs - and you need not be among
them.
You're Still a Bean Counter
Financial technicians, however skillful,
can't rise to the top without practical operating experience,
asserts Marc Pfefferle, a principal in the Carl Marks Consulting
Group, a turnaround firm based in the US. Only a bean counter
would fixate on the profit and loss statement while ignoring
daily indicators like cash flow.
CFOs are more than just funnels for information
adds Raymond Vennare, president and CEO of ImmunoSite, a private
biotech research firm in the US. They must distil it, he insists
and become, in effect, analysts of both the market and what
the company should be telling the market.
So, if they are not to be bean counters,
does it matter if would-be finance chiefs are qualified accountants?
Yes, maintains Jim Cederna, president and CEO of US-based
manufacturer Calgon Carbon. Even without the latest round
of regulations from the US Securities and Exchange Commission,
says Cederna, public companies would be hard-pressed not to
have an accountant at the finance helm.
You Can't Handle Office Politics
When a company has many capable financial
executives, one of the things that marks out a potential CFO
is the ability to manage the politics of the business. And
that means juggling the concerns of corporate constituents
- the CEO, unit managers, directors, Wall Street analysts,
bankers, and the finance department - without being skewed
one way or another.
For a CFO to be a successful strategist,
says Melissa Halpert, a managing director at institutional
investor Providence Capital in the US, he or she needs to
really understand the board. That requires a significant management
experience and the ability to use board members' expertise
to enhance the business.
You Have a Swelled Head
Dealing with the CEO requires self-assurance
but all too often, bright managers are cocky and overconfident.
Executives with big egos tend to overlook little things, or
things they deem insignificant, says ImmunoSite's Vennare.
Even well-intentioned finance chiefs can
be hurt by their egos. When he was the incoming CEO of another
biotechnology firm, Vennare arrived just in time to squelch
a disaster caused by a myopic CFO who only trusted her own
company's technology. Instead of farming out a complex imaging
project to the industry leader, the CFO cobbled together a
business plan and started raising funds for a two-year, US$8
million IT infrastructure project that almost destroyed the
company, according to Vennare.
You Have No "Heart"
Cowardly lions need not apply - certainly
not ones without the "heart" to stay the course under pressure.
To some extent, says institutional investor
Halpert, a CFO's job is to rein in the CEO. Cederna calls
the fortitude to expose potential scandals "managerial courage".
It's more than just speaking up, it's "having the confidence
to fix things, too," he adds..
You're Too Content with the Status Quo
Letting things brew and dealing with them
later is certainly not the mark of a successful CFO candidate.
Sometimes, taking the initiative with a business problem means
stepping out of the finance role to become, for example, an
operational catalyst.
While CFO at a private scientific research
company in the US, Stewart Griffin identified a major new
piece of equipment which had a disappointingly low return
on investment.
Griffin, who took on the task of making
the equipment pay its way, determined that a further investment
was needed. It cost his company another US$7,000 - but returned
a US$300,000 saving to the research lab.
You Don't Care Enough about Operations
Finance chiefs have to travel to plants
and facilities, attend industry conferences, and visit clients
so they understand what's behind the numbers. There's no other
way for them to become rea business counselors and advisors.
A prospective CFO also needs to dig into
the company's core competencies, says ImmunoSite's Vennare,
who demands that his finance chief understands the company's
business and financial model, not to mention its relationship
with the capital markets.
You're the "Quiet One"
If you can't step up in front of a large
group and speak about your company's finances and business,
you won't make a good CFO, especially when you consider how
often the finance chief must stand in for the CEO.
That was the case for Jeff Burkel. After
being hired as the CFO of Blattner Brunner, a US-based advertising
agency, Burkel and the executive vice president were asked
to handle some duties for the CEO. Burkel's negotiating dexterity
turned out to be as important as his financial skills. Within
a month, he was sent to a large pharmaceutical client to make
his agency's case for a major rate hike, in the face of adamant
objections by the client. Eventually, Burkel drove home the
point that the increased rates reflected a higher level of
service. The agency held on to its client - at the new, higher
rates..
You Have a "Financial Disconnect"
Bringing old and new financial relationships
to the table is essential for anyone who's stepping into the
top finance job. So is a thorough understanding of the financial
"triggers" that can hit a company.
For public companies, experience with
regulatory body filings is extremely important, as is a solid
relationship with corporate lawyers and commercial bankers.
And since the finance chief is the point person with bankers
and securities commissions, adds Cederna, it's important for
CFO candidates to have some treasury and accounting background.
You Pay No Attention to the CIO
Information technology - and the IT department
- shouldn't mystify you, let alone intimidate you. In fact,
if your IT IQ doesn't measure up, you might just want to consider
another career.
Ad agency CFO Burkel contends that a finance
chief has to be comfortable enough with technology to understand
the project requests coming from the IT department. You can't
always spend money on a consultant "to tell you whether your
CIO is making sense," notes Burkel.
You're Not a Leader
Without the intangible ability to lead
- the mortar that makes the whole greater than the sum of
its parts - an aspiring CFO will fall short of the mark. On
a strategic level, leaders excel in the areas you might expect,
namely constructive persuasion, talent assessment, leadership
development, team building, and organizational design, says
Professor Jay Congers of the London Business School in his
new book of essays entitled Leaders Talk Leadership.
It's a delicate balancing act, adds Congers,
in which adapting quickly is the hallmark, and "years of experience
will no longer be enough - and, in some cases, may prove a
hindrance."
And finally, says Pfefferle, finance
executives need to be able to admit their errors, correct
them, and avoid repeating them. Prospective CFOs who don't
see it that way may simply have "The Wrong Stuff".

Marie Leone
is a writer at CFO.com
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